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Get in Touch

Free Geek Vancouver
1820 Pandora Street
Vancouver, BC
V5L 1M5

If you have any questions, do not hesitate to contact us at

Return and Exchange Policy

  • Desktop and laptop computers come with a 90-Day limited warranty. Within 90 days from purchase, you can exchange a computer for store credit or exchange it for a similar product. 
  • All other products can be exchanged for a product of the same value or for store credit within 14 days of purchase. 
  • You must bring the original receipt to receive an exchange or store credit. 
  • We do not offer returns for cash or refunds under any circumstances. 
  • Items returned in working condition are subject to a 15% restocking fee. 
  • If you need assistance in finding the best product for you: give us a call or send us an email and we will be happy to help.